Crew Resource Management is a set of training procedures for use in environments where human error can have devastating effects. This regulated training brings together a range of skills, attitudes and knowledge, including:
Cognitive skills such as:
Interpersonal skills:
CRM training extends to the concept of Threat and Error Management (TEM).
TEM is an overarching safety concept regarding aviation operations and human performance. It is not a revolutionary concept, but one that has evolved gradually, as a consequence of the constant drive to improve the margins of safety in aviation operations, through the practical integration of Human Factors knowledge.
TEM proposes that threats, errors and Undesirable Aircraft State (UAS) are everyday events that flight crews must manage to maintain safety. TEM training develops skills in recognising and managing potential threats and errors.
Our team can assist your aviation organization in all aspects of CRM training:
CRM Training For Pilots And Cabin Crew
CRMT Refresher Training
CRM Trainer Examiner
CRMT - Train The Trainer Core Course
Bespoke CRM Courseware Design
A typical CRM syllabus may include some or all of the following, with the emphasis given to the specific needs of your organization.
Crew resource management principles
Threat and error management
Information processing
Perception
Attention
Vigilance and monitoring
Human ErRoR
Workload
Situational Awareness
Personality and cultural differences
Communication
Automation human factors
Decision Making
Stress in Aviation
Sleep and fatigue
Surprise and startle
Team working and leadership
Resilience Development
Allow our team to work with your Safety and Operations team to design a training intervention based on the culture and operational needs of your business
We can deliver CRM training in compliance with all regulatory requirements including EASA, FAA and ICAO.
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